also, woozworld's CEO sent a message:
A Message from Eric Brassard, Woozworld's CEO
Dear Woozens,
We have discovered that between February 13th and February 16th, 2013, user account information could have been compromised in connection with an illegal and unauthorized intrusion into our network.
In response to this intrusion, we have:
Temporarily turned off Woozworld services
Engaged an outside, recognized security firm to conduct a full and complete investigation into what happened and to validate our services
Quickly taken steps to enhance security and strengthen our network infrastructure by re-building our system to provide you with greater protection of your personal information
Informed authorities of this event and are collaborating with them to ensure an efficient and swift inquiry into the matter
We greatly appreciate your patience, understanding and goodwill as we do whatever it takes to resolve these issues as quickly and efficiently as possible.
Although we are still investigating the details of this incident, we believe that an unauthorized person has gained access to the following information that you provided: email, age, encoded password and username. It is also possible that your profile data, including purchase history and related email username may have been obtained. There is no risk for your payment information (credit card number, phone number for sms payment or pre-paid card number) since they are not stored on our servers.
For your security, we encourage you to be especially aware of email scams that ask for personal or sensitive information. Woozworld will not contact you in any way, including by email, asking for your credit card number, social security number or other personally identifiable information. If you are asked for this information, you can be confident that Woozworld is not the entity asking. When Woozworld services are fully restored, we strongly recommend that you log on and change your password. Additionally, if you use your Woozworld user name or password for other unrelated services or accounts, we strongly recommend that you change them, as well.
We thank you for your patience as we complete our investigation of this incident, and we regret any inconvenience. Our teams are working around the clock on this, and services will be restored as soon as possible. Woozworld takes information protection very seriously and will continue to work to ensure that additional measures are taken to protect personally identifiable information. Providing secure, high quality entertainment services to our customers is our utmost priority.
Please contact us at customerservice@woozworld.com should you have any additional questions.
On behalf of myself and the Woozworld team,
Eric Brassard
CEO, Woozworld
